Undergraduate Certificate in Customer Relationship Management

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The Undergraduate Certificate in Customer Relationship Management is a vital course designed to equip learners with the essential skills needed to excel in CRM. This certificate course highlights the importance of customer relationship management in today's business world, where building and maintaining strong customer relationships is crucial for success.

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AboutThisCourse

With the growing demand for CRM professionals across various industries, this course provides learners with a competitive edge in the job market. It covers key topics such as CRM strategy, customer segmentation, data-driven decision making, and customer experience management. By completing this course, learners will develop a deep understanding of CRM principles and practices, enabling them to provide exceptional customer service, manage customer data effectively, and drive customer loyalty. This certificate course is an excellent way for learners to enhance their skills and advance their careers in customer relationship management.

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โ€ข CRM Fundamentals
โ€ข Understanding Customer Segmentation
โ€ข Customer Lifecycle Management
โ€ข Implementing CRM Strategies
โ€ข CRM Software and Tools
โ€ข Data Analysis for Customer Insights
โ€ข Personalization and Customer Experience
โ€ข Sales and Marketing Alignment
โ€ข Measuring CRM Success

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Undergraduate Certificate in Customer Relationship Management: This certificate program equips students with the necessary skills to excel in various CRM-related roles in the UK job market. Here are some statistics to help you understand the industry better:

EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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UNDERGRADUATE CERTIFICATE IN CUSTOMER RELATIONSHIP MANAGEMENT
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London School of International Business (LSIB)
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05 May 2025
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