Professional Certificate in Customer Service for Executive PAs
-- ViewingNowThe Professional Certificate in Customer Service for Executive PAs is a vital course designed to empower EAs and PAs with the necessary skills to deliver exceptional customer service. In the modern business landscape, customer satisfaction is crucial for organizational success, and this course addresses the increasing industry demand for professionals who can provide outstanding support.
7,683+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
ě´ ęłźě ě ëí´
100% ě¨ëźě¸
ě´ëěë íěľ
ęłľě ę°ëĽí ě¸ěŚě
LinkedIn íëĄíě ěśę°
ěëŁęšě§ 2ę°ě
죟 2-3ěę°
ě¸ě ë ěě
ë기 ę¸°ę° ěě
ęłźě ě¸ëśěŹí
⢠Understanding Customer Service
⢠Effective Communication Skills for Customer Service
⢠Handling Customer Complaints and Difficult Situations
⢠Time Management and Organizational Skills for Customer Service
⢠Professional Email Etiquette for Customer Service
⢠Understanding Customer Needs and Expectations
⢠Building Customer Relationships and Loyalty
⢠Problem-Solving and Decision-Making Skills for Customer Service
⢠CRM (Customer Relationship Management) Systems for Executive PAs
⢠Measuring and Reporting Customer Service Metrics
ę˛˝ë Ľ 경ëĄ