Graduate Certificate in IT Process Engineering
-- ViewingNowThe Graduate Certificate in IT Process Engineering is a vital course that bridges the gap between IT and business process management. This certification course addresses the increasing industry demand for professionals who can streamline IT services using best practices and standards, such as ITIL, Six Sigma, and COBIT.
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⢠IT Process Improvement Methodologies
⢠IT Project Management and SDLC
⢠Six Sigma and Lean Principles in IT
⢠IT Service Management and ITSM Frameworks
⢠Process Modeling and Analysis in IT
⢠IT Process Engineering Tools and Techniques
⢠IT Process Performance Metrics and KPIs
⢠Change Management in IT Process Engineering
⢠Risk Management in IT Process Engineering
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