Graduate Certificate in IT Process Engineering
-- ViewingNowThe Graduate Certificate in IT Process Engineering is a vital course that bridges the gap between IT and business process management. This certification course addresses the increasing industry demand for professionals who can streamline IT services using best practices and standards, such as ITIL, Six Sigma, and COBIT.
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โข IT Process Improvement Methodologies
โข IT Project Management and SDLC
โข Six Sigma and Lean Principles in IT
โข IT Service Management and ITSM Frameworks
โข Process Modeling and Analysis in IT
โข IT Process Engineering Tools and Techniques
โข IT Process Performance Metrics and KPIs
โข Change Management in IT Process Engineering
โข Risk Management in IT Process Engineering
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