Undergraduate Certificate in Casual Dining Restaurant Management
-- ViewingNowThe Undergraduate Certificate in Casual Dining Restaurant Management is a compact, industry-focused course designed to equip learners with essential skills for success in the dynamic restaurant industry. This program emphasizes the importance of effective management strategies, financial planning, and marketing techniques tailored to casual dining establishments.
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⢠Front of House Management: In this unit, students will learn the essential skills required to manage the front of house operations in a casual dining restaurant, including greeting guests, taking reservations, and managing seating arrangements.
⢠Menu Development and Planning: Students will explore the process of creating and planning menus for casual dining restaurants, with a focus on selecting dishes that appeal to a wide range of customers and align with current food trends.
⢠Financial Management for Casual Dining Restaurants: This unit will cover the basics of financial management for casual dining restaurants, including budgeting, forecasting, and managing costs.
⢠Staffing and Human Resources Management: Students will learn about staffing and HR management in the context of casual dining restaurants, including recruiting, hiring, and training staff, as well as managing performance and resolving conflicts.
⢠Marketing and Promotions for Casual Dining Restaurants: In this unit, students will explore marketing and promotional strategies for casual dining restaurants, including social media marketing, email marketing, and loyalty programs.
⢠Beverage Management for Casual Dining Restaurants: Students will learn about beverage management in the context of casual dining restaurants, including selecting and pricing beverages, managing inventory, and training staff on proper service techniques.
⢠Sanitation and Safety in Casual Dining Restaurants: This unit will cover the essentials of sanitation and safety in casual dining restaurants, including food handling, storage, and preparation, as well as cleaning and maintenance of kitchen and dining areas.
⢠Customer Service and Relationship Management: Students will learn about the importance of customer service and relationship management in the casual dining restaurant industry, including handling customer complaints, managing online reviews, and building customer loyalty.
⢠Sustainability and Social Responsibility in Casual Dining Restaurants: In this unit, students will explore the role of sustainability and social responsibility in the casual dining restaurant industry, including reducing waste, sourcing sustainable ingredients, and promoting ethical business practices.
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