Undergraduate Certificate in Customer Driven Supply Chain
-- ViewingNowThe Undergraduate Certificate in Customer Driven Supply Chain is a comprehensive course designed to equip learners with essential skills in managing customer-centric supply chains. This certificate program emphasizes the importance of understanding and meeting customer needs, improving operational efficiency, and driving innovation in the supply chain.
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⢠Supply Chain Management Fundamentals: An overview of supply chain management, including key concepts, processes, and best practices. This unit will provide students with a solid foundation in supply chain management and set the stage for more advanced topics.
⢠Customer Relationship Management (CRM): This unit will cover CRM strategies, tools, and techniques for managing customer relationships and driving customer satisfaction. Students will learn how to use CRM to improve supply chain performance and create a competitive advantage.
⢠Demand Planning and Forecasting: This unit will focus on demand planning and forecasting techniques for managing supply chain demand. Students will learn how to use data and analytics to predict demand, manage inventory, and optimize supply chain operations.
⢠Inventory Management and Logistics: This unit will cover inventory management and logistics strategies for managing supply chain operations. Students will learn how to optimize inventory levels, reduce costs, and improve logistics efficiency.
⢠Supplier Relationship Management (SRM): This unit will cover SRM strategies, tools, and techniques for managing supplier relationships and driving supply chain performance. Students will learn how to use SRM to improve supply chain efficiency, reduce costs, and mitigate supply chain risks.
⢠Sustainability in Supply Chain Management: This unit will cover sustainability best practices in supply chain management. Students will learn how to reduce environmental impact, promote social responsibility, and create a sustainable supply chain.
⢠Supply Chain Technology and Analytics: This unit will cover the role of technology and analytics in supply chain management. Students will learn how to use data analytics, artificial intelligence, and other technologies to optimize supply chain operations and make data-driven decisions.
⢠Global Supply Chain Management: This unit will cover global supply chain management strategies, challenges, and best practices. Students will learn how to manage global supply chains, navigate cultural differences, and mitigate risks associated with global supply chain operations.
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