Undergraduate Certificate in Customer Driven Supply Chain

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The Undergraduate Certificate in Customer Driven Supply Chain is a comprehensive course designed to equip learners with essential skills in managing customer-centric supply chains. This certificate program emphasizes the importance of understanding and meeting customer needs, improving operational efficiency, and driving innovation in the supply chain.

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In today's fast-paced and highly competitive business environment, there is an increasing demand for professionals who can effectively manage supply chains that drive customer value. This course is designed to meet this demand and prepare learners for a successful career in supply chain management. Throughout the course, learners will acquire essential skills in demand forecasting, inventory management, logistics, supply chain planning, and customer service. They will also learn how to leverage technology and data analytics to optimize supply chain operations and improve customer satisfaction. By completing this program, learners will be well-prepared to pursue career advancement opportunities in supply chain management and related fields.

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โ€ข Supply Chain Management Fundamentals: An overview of supply chain management, including key concepts, processes, and best practices. This unit will provide students with a solid foundation in supply chain management and set the stage for more advanced topics.
โ€ข Customer Relationship Management (CRM): This unit will cover CRM strategies, tools, and techniques for managing customer relationships and driving customer satisfaction. Students will learn how to use CRM to improve supply chain performance and create a competitive advantage.
โ€ข Demand Planning and Forecasting: This unit will focus on demand planning and forecasting techniques for managing supply chain demand. Students will learn how to use data and analytics to predict demand, manage inventory, and optimize supply chain operations.
โ€ข Inventory Management and Logistics: This unit will cover inventory management and logistics strategies for managing supply chain operations. Students will learn how to optimize inventory levels, reduce costs, and improve logistics efficiency.
โ€ข Supplier Relationship Management (SRM): This unit will cover SRM strategies, tools, and techniques for managing supplier relationships and driving supply chain performance. Students will learn how to use SRM to improve supply chain efficiency, reduce costs, and mitigate supply chain risks.
โ€ข Sustainability in Supply Chain Management: This unit will cover sustainability best practices in supply chain management. Students will learn how to reduce environmental impact, promote social responsibility, and create a sustainable supply chain.
โ€ข Supply Chain Technology and Analytics: This unit will cover the role of technology and analytics in supply chain management. Students will learn how to use data analytics, artificial intelligence, and other technologies to optimize supply chain operations and make data-driven decisions.
โ€ข Global Supply Chain Management: This unit will cover global supply chain management strategies, challenges, and best practices. Students will learn how to manage global supply chains, navigate cultural differences, and mitigate risks associated with global supply chain operations.

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UNDERGRADUATE CERTIFICATE IN CUSTOMER DRIVEN SUPPLY CHAIN
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ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
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05 May 2025
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