Undergraduate Certificate in IT Service Quality Management.

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The Undergraduate Certificate in IT Service Quality Management is a vital course that trains learners in ensuring the delivery of high-quality IT services. This program’s importance lies in its industry-relevant curriculum that covers key areas such as service support, service delivery, and continuous improvement.

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AboutThisCourse

With the increasing demand for IT services in various industries, there is a high need for professionals who can manage and maintain service quality. This certificate course equips learners with essential skills to meet this industry demand, providing a competitive edge in career advancement. Through this program, learners gain practical knowledge in IT service quality management best practices, problem-solving, and communication skills. By earning this certificate, learners demonstrate their commitment to professional development and their ability to add value to organizations in need of top-tier IT service quality management.

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CourseDetails

• IT Service Management Fundamentals
• ITIL Foundation: Service Support & Service Delivery
• IT Service Quality Metrics & Measurements
• IT Service Continuity & Disaster Recovery Planning
• IT Service Improvement Methodologies
• Customer Relationship Management in IT Service Quality
• IT Service Support Tools & Technologies
• IT Service Quality Management Best Practices
• IT Service Quality Project Management

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
  • CourseMaterials
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UNDERGRADUATE CERTIFICATE IN IT SERVICE QUALITY MANAGEMENT.
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London School of International Business (LSIB)
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05 May 2025
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