Undergraduate Certificate in Receptionist Customer Service Excellence

-- ViewingNow

The Undergraduate Certificate in Receptionist Customer Service Excellence is a comprehensive course designed to equip learners with the essential skills needed for success in the dynamic world of customer service. This course emphasizes the importance of delivering exceptional customer experiences, which are vital for building brand loyalty and driving business growth.

4,5
Based on 3.730 reviews

2.101+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

AboutThisCourse

It covers a wide range of topics, including communication skills, problem-solving, time management, and administrative support, all of which are crucial for a successful career in customer service. With the increasing demand for skilled customer service professionals across various industries, this course offers learners a valuable opportunity to enhance their knowledge and skills, making them more attractive to potential employers. By completing this course, learners will not only be able to handle customer inquiries and complaints effectively but also demonstrate a commitment to ongoing professional development, which is highly regarded in the industry. In summary, the Undergraduate Certificate in Receptionist Customer Service Excellence course is an excellent way for learners to gain the essential skills and knowledge they need to excel in their customer service careers, increasing their employability and advancement potential in this growing field.

HundredPercentOnline

LearnFromAnywhere

ShareableCertificate

AddToLinkedIn

TwoMonthsToComplete

AtTwoThreeHoursAWeek

StartAnytime

NoWaitingPeriod

CourseDetails

• Principles of Customer Service: Understanding the fundamental principles of customer service, including communication skills, problem-solving, and handling customer complaints.
• Receptionist Skills: Learning the essential skills required for a receptionist, such as managing phone calls, scheduling appointments, and greeting visitors.
• Business Etiquette: Understanding the proper business etiquette and protocols, including dress code, body language, and communication style.
• Time Management: Developing time management skills to prioritize tasks, manage workload, and meet deadlines.
• Technology for Receptionists: Learning to use various software and tools commonly used in receptionist roles, such as Microsoft Office, email, and customer relationship management (CRM) systems.
• Conflict Resolution: Understanding how to manage and resolve conflicts, including de-escalation techniques and negotiation skills.
• Diversity and Inclusion: Developing an understanding of diversity and inclusion in the workplace and how to provide excellent customer service to all customers, regardless of their background or culture.
• Professional Development: Learning about opportunities for professional development, including networking, continuing education, and career advancement.

CareerPath

EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

NoPriorQualifications

CourseStatus

CourseProvidesPractical

  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

ReceiveCertificateCompletion

WhyPeopleChooseUs

LoadingReviews

FrequentlyAskedQuestions

WhatMakesCourseUnique

▼

HowLongCompleteCourse

▼

WhatSupportWillIReceive

▼

IsCertificateRecognized

▼

WhatCareerOpportunities

▼

WhenCanIStartCourse

▼

WhatIsCourseFormat

▼

CourseFee

MostPopular
FastTrack GBP £140
CompleteInOneMonth
AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
Start Now
StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
Start Now
WhatsIncludedBothPlans
  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
AllInclusivePricing

GetCourseInformation

WellSendDetailedInformation

PayAsCompany

RequestInvoiceCompany

PayByInvoice

EarnCareerCertificate

SampleCertificateBackground
UNDERGRADUATE CERTIFICATE IN RECEPTIONIST CUSTOMER SERVICE EXCELLENCE
IsAwardedTo
LearnerName
WhoHasCompletedProgramme
London School of International Business (LSIB)
AwardedOn
05 May 2025
BlockchainId s-1-a-2-m-3-p-4-l-5-e
AddCredentialToProfile
SSB Logo

4.8
Nova Inscrição
→ Ver Curso