Professional Certificate in Service Resilience in eSports

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The Professional Certificate in Service Resilience in eSports is a valuable course for individuals seeking to thrive in the rapidly growing eSports industry. This certificate course focuses on building service resilience, a critical skill for eSports professionals to navigate the dynamic and often unpredictable nature of the industry.

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AboutThisCourse

Learners will gain essential knowledge in service design, delivery, and improvement, enabling them to provide exceptional service experiences even in challenging situations. With the eSports industry projected to reach over $1 billion in global revenue by 2023, the demand for skilled professionals is at an all-time high. This course equips learners with the necessary skills to advance their careers in eSports, providing them with a competitive edge in the job market. By completing this course, learners will demonstrate their commitment to professional development and their ability to adapt to the ever-evolving eSports landscape.

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CourseDetails

• Understanding eSports Industry
• Importance of Service Resilience in eSports
• Key Elements of Service Design in eSports
• Service Failure Management in eSports
• Building Customer Loyalty in eSports
• Implementing Effective Communication Strategies in eSports
• Managing Service Recovery in eSports
• Utilizing Data Analytics for Service Improvement in eSports
• Continuous Service Improvement in eSports

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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PROFESSIONAL CERTIFICATE IN SERVICE RESILIENCE IN ESPORTS
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London School of International Business (LSIB)
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05 May 2025
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