Professional Certificate in Service Resilience in eSports

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The Professional Certificate in Service Resilience in eSports is a valuable course for individuals seeking to thrive in the rapidly growing eSports industry. This certificate course focuses on building service resilience, a critical skill for eSports professionals to navigate the dynamic and often unpredictable nature of the industry.

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ๅ…ณไบŽ่ฟ™้—จ่ฏพ็จ‹

Learners will gain essential knowledge in service design, delivery, and improvement, enabling them to provide exceptional service experiences even in challenging situations. With the eSports industry projected to reach over $1 billion in global revenue by 2023, the demand for skilled professionals is at an all-time high. This course equips learners with the necessary skills to advance their careers in eSports, providing them with a competitive edge in the job market. By completing this course, learners will demonstrate their commitment to professional development and their ability to adapt to the ever-evolving eSports landscape.

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่ฏพ็จ‹่ฏฆๆƒ…

โ€ข Understanding eSports Industry
โ€ข Importance of Service Resilience in eSports
โ€ข Key Elements of Service Design in eSports
โ€ข Service Failure Management in eSports
โ€ข Building Customer Loyalty in eSports
โ€ข Implementing Effective Communication Strategies in eSports
โ€ข Managing Service Recovery in eSports
โ€ข Utilizing Data Analytics for Service Improvement in eSports
โ€ข Continuous Service Improvement in eSports

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ๆ— ้œ€ไบ‹ๅ…ˆ็š„ๆญฃๅผ่ต„ๆ ผใ€‚่ฏพ็จ‹่ฎพ่ฎกๆณจ้‡ๅฏ่ฎฟ้—ฎๆ€งใ€‚

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ๆˆๅŠŸๅฎŒๆˆ่ฏพ็จ‹ๅŽ๏ผŒๆ‚จๅฐ†่Žทๅพ—็ป“ไธš่ฏไนฆใ€‚

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่Žทๅพ—่Œไธš่ฏไนฆ

็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
PROFESSIONAL CERTIFICATE IN SERVICE RESILIENCE IN ESPORTS
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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