Postgraduate Certificate in IT Problem Management

Name: Postgraduate Certificate in IT Problem Management
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The Postgraduate Certificate in IT Problem Management is a comprehensive course designed to equip learners with essential skills for tackling complex IT issues in today's digital landscape. This course is critical for professionals seeking to advance their careers in IT, as it provides a deep understanding of problem management best practices, methodologies, and tools.

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AboutThisCourse

In this course, learners will explore key concepts such as incident management, problem identification, and root cause analysis, empowering them to minimize IT disruptions and enhance service delivery. With a strong industry demand for skilled IT problem managers, this course provides a competitive edge for professionals looking to excel in their careers. Upon completion, learners will have developed a robust problem-solving mindset and acquired practical skills in IT problem management. This knowledge will enable them to add value to their organizations, reduce downtime, and drive continuous improvement in IT service management.

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CourseDetails

• IT Infrastructure Library (ITIL) Foundation
• IT Problem Management Framework
• Identifying and Categorizing IT Problems
• IT Problem Analysis and Diagnosis
• IT Problem Resolution and Workarounds
• IT Problem Prevention and Control
• IT Problem Management Tools and Technologies
• IT Problem Management Metrics and Measurements
• IT Service Continuity Management and Recovery
• IT Problem Management Best Practices

CareerPath

The Postgraduate Certificate in IT Problem Management offers a variety of career paths in the UK, with the most in-demand role being an IT Problem Management Specialist, making up 60% of the job market. Following closely are IT Support Analyst positions, accounting for 25% of the demand. IT Service Desk Managers and IT Operations Analysts represent 10% and 5% of the market, respectively. This 3D pie chart highlights the job market trends for these roles, providing a visually engaging representation of the data. With a transparent background and no added background color, the chart adapts to all screen sizes and showcases the primary and secondary keywords naturally throughout the content.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

CompleteInTwoMonths

FlexibleLearningPace

TwoThreeHoursPerWeek
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POSTGRADUATE CERTIFICATE IN IT PROBLEM MANAGEMENT

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London School of International Business (LSIB)

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05 May 2025

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