Graduate Certificate in Service Management Strategies in IT
-- ViewingNowThe Graduate Certificate in Service Management Strategies in IT is a vital course designed to equip learners with essential skills in service management, an increasingly critical area in the IT industry. This certificate program focuses on enhancing your ability to design, deliver, and manage IT services using best practices and industry-standard frameworks like ITIL 4 and VeriSM.
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โข Service Management Fundamentals
โข ITIL Foundation and Service Strategy
โข Service Design and Transition in IT
โข Service Operations and Continual Improvement
โข IT Service Management Tools and Technologies
โข Customer Relationship Management in IT Service Management
โข IT Service Management Project Management
โข IT Service Management Risk and Compliance
โข IT Service Management Performance Measurement
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