Undergraduate Certificate in Service Design Facilitation

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The Undergraduate Certificate in Service Design Facilitation is a comprehensive course that equips learners with the essential skills needed to excel in the rapidly growing field of service design. This certificate program focuses on the importance of creating and improving services that meet customer needs, wants, and expectations.

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It is designed to provide students with a solid understanding of service design principles, methods, and tools, and how to apply them in real-world situations. With the increasing demand for service design professionals across various industries, this certificate course offers a great opportunity for learners to advance their careers. By completing this program, students will have the ability to facilitate service design processes, lead service design teams, and drive service innovation. They will also gain a competitive edge in the job market, with the skills and knowledge needed to succeed in this exciting and rewarding field.

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โ€ข User Research and Experience Mapping
โ€ข Service Blueprinting and Prototyping
โ€ข Design Thinking and Co-creation
โ€ข Service Innovation and Journey Mapping
โ€ข Human-centered Design and Accessibility
โ€ข Stakeholder Management and Collaboration
โ€ข Service Measurement and Evaluation
โ€ข Service Design Tools and Techniques
โ€ข Ethical Considerations in Service Design

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
UNDERGRADUATE CERTIFICATE IN SERVICE DESIGN FACILITATION
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
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