Graduate Certificate in Improving CSAT with AI
-- ViewingNowThe Graduate Certificate in Improving CSAT with AI is a comprehensive course designed to equip learners with essential skills in Artificial Intelligence (AI) and Customer Satisfaction (CSAT). This course highlights the growing industry demand for professionals who can leverage AI to enhance customer experiences and improve CSAT scores.
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โข Unit 1: Introduction to CSAT & AI
โข Unit 2: Understanding AI Technology
โข Unit 3: AI Applications in Customer Service
โข Unit 4: Improving Customer Satisfaction with AI
โข Unit 5: Natural Language Processing & Chatbots
โข Unit 6: Machine Learning for Predictive Analytics
โข Unit 7: Data Analysis & Interpretation
โข Unit 8: Implementing AI Solutions for CSAT Improvement
โข Unit 9: Ethical Considerations in AI-Powered Customer Service
โข Unit 10: Best Practices for AI-Driven CSAT Improvement
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