Professional Certificate in Organisational Communication Skills

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The Professional Certificate in Organisational Communication Skills equips learners with essential communication tools to excel in their careers. This course emphasizes the importance of clear, concise, and effective communication in the workplace, fostering better collaboration, leadership, and employee engagement.

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In today's competitive business landscape, organisations demand professionals who can articulate ideas, manage conflicts, and build strong relationships. This certificate course bridges the gap between average and exceptional communicators, offering real-world scenarios, practical strategies, and actionable insights. By completing this program, learners will have honed their listening, speaking, writing, and non-verbal communication skills, making them valuable assets in their respective industries. This certificate serves as a testament to their commitment to continuous learning and professional development, paving the way for career advancement and long-term success.

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โ€ข Effective Listening Skills: Understanding the importance of active listening in the workplace, techniques to improve listening, and overcoming common barriers to effective listening.
โ€ข Verbal Communication: Developing clear and concise verbal communication skills, using appropriate tone and language, and adjusting communication style to different audiences.
โ€ข Non-Verbal Communication: Recognizing and interpreting non-verbal cues, maintaining professional body language, and using non-verbal communication to enhance interpersonal relationships.
โ€ข Written Communication: Crafting clear and concise written documents, using appropriate formatting and style, and tailoring written communication for different audiences and purposes.
โ€ข Business Communication Etiquette: Understanding and applying formal and informal communication protocols, using appropriate language and tone in various business settings, and maintaining confidentiality and professionalism.
โ€ข Intercultural Communication: Developing awareness and understanding of cultural differences, adjusting communication style to different cultural contexts, and promoting inclusivity and respect in the workplace.
โ€ข Presentation Skills: Planning and delivering effective presentations, using visual aids and technology, and handling questions and feedback.
โ€ข Crisis Communication: Developing strategies for communicating effectively during a crisis, managing media relations, and maintaining trust and credibility with stakeholders.

Note: The above list of units is just a suggestion and can be modified based on specific learning objectives and industry requirements.

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PROFESSIONAL CERTIFICATE IN ORGANISATIONAL COMMUNICATION SKILLS
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
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