Undergraduate Certificate in ICT Support Management

-- viewing now

The Undergraduate Certificate in ICT Support Management is a comprehensive program designed to equip learners with essential skills for career advancement in ICT support management. This course is critical for individuals who want to gain a solid understanding of ICT support systems, network and infrastructure management, and IT project management.

5.0
Based on 2,194 reviews

3,464+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

In today's digital age, the demand for ICT support management professionals is at an all-time high. With this certificate, learners will gain the necessary skills to provide technical support, manage IT projects, and maintain network and infrastructure systems.This course is relevant for recent high school graduates, individuals looking to change careers, or current ICT professionals seeking to enhance their skills and knowledge. By completing this program, learners will be well-prepared to take on entry-level ICT support management roles, making them valuable assets to any organization.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Introduction to ICT Support Management
• ICT Hardware and Software Fundamentals
• Networking and Security Principles
• Troubleshooting and Problem-Solving Techniques
• Service Management Frameworks
• ITIL Foundation: ICT Service Management
• ICT Support Management Tools and Processes
• Customer Service and Communication Skills for ICT Support
• Project Management for ICT Support Teams
• ICT Support Management Capstone Project

Career Path

This section highlights the UK job market trends for the Undergraduate Certificate in ICT Support Management, featuring a 3D pie chart. The data visualization emphasizes the demand for various roles, including Network Administrator, Desktop Support Technician, IT Support Specialist, Systems Analyst, and Database Administrator. Each role has a defined percentage, representing the demand in the industry. The Network Administrator role leads the pack with 30%, followed by the Desktop Support Technician with 25%, and the IT Support Specialist with 20%. Systems Analysts and Database Administrators share the remaining 25% of the demand. The 3D pie chart is designed to adapt to various screen sizes, ensuring a seamless user experience on different devices. The transparent background and the lack of added background color let the chart blend effortlessly with any web page design.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
UNDERGRADUATE CERTIFICATE IN ICT SUPPORT MANAGEMENT
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment