Undergraduate Certificate in ICT Support Management

Name: Undergraduate Certificate in ICT Support Management
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The Undergraduate Certificate in ICT Support Management is a comprehensive program designed to equip learners with essential skills for career advancement in ICT support management. This course is critical for individuals who want to gain a solid understanding of ICT support systems, network and infrastructure management, and IT project management.

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AboutThisCourse

In today's digital age, the demand for ICT support management professionals is at an all-time high. With this certificate, learners will gain the necessary skills to provide technical support, manage IT projects, and maintain network and infrastructure systems.This course is relevant for recent high school graduates, individuals looking to change careers, or current ICT professionals seeking to enhance their skills and knowledge. By completing this program, learners will be well-prepared to take on entry-level ICT support management roles, making them valuable assets to any organization.

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CourseDetails

• Introduction to ICT Support Management
• ICT Hardware and Software Fundamentals
• Networking and Security Principles
• Troubleshooting and Problem-Solving Techniques
• Service Management Frameworks
• ITIL Foundation: ICT Service Management
• ICT Support Management Tools and Processes
• Customer Service and Communication Skills for ICT Support
• Project Management for ICT Support Teams
• ICT Support Management Capstone Project

CareerPath

This section highlights the UK job market trends for the Undergraduate Certificate in ICT Support Management, featuring a 3D pie chart. The data visualization emphasizes the demand for various roles, including Network Administrator, Desktop Support Technician, IT Support Specialist, Systems Analyst, and Database Administrator. Each role has a defined percentage, representing the demand in the industry. The Network Administrator role leads the pack with 30%, followed by the Desktop Support Technician with 25%, and the IT Support Specialist with 20%. Systems Analysts and Database Administrators share the remaining 25% of the demand. The 3D pie chart is designed to adapt to various screen sizes, ensuring a seamless user experience on different devices. The transparent background and the lack of added background color let the chart blend effortlessly with any web page design.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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CourseStatus

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NotAccreditedRecognized
NotRegulatedAuthorized
ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140

CompleteInOneMonth

AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

CompleteInTwoMonths

FlexibleLearningPace

TwoThreeHoursPerWeek
RegularCertificateDelivery
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FullCourseAccess
DigitalCertificate
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UNDERGRADUATE CERTIFICATE IN ICT SUPPORT MANAGEMENT

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London School of International Business (LSIB)

AwardedOn

05 May 2025

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