Undergraduate Certificate in Social Media Monitoring for Hotels

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Undergraduate Certificate in Social Media Monitoring for Hotels: In today's digital age, social media monitoring is a crucial aspect of hotel management. This undergraduate certificate course emphasizes the importance of social media monitoring in the hospitality industry, addressing industry demand for professionals who can effectively analyze and respond to online guest feedback.

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About this course

The course equips learners with essential skills in social media analysis, online reputation management, and crisis communication. By completing this certificate program, learners will be prepared to advance their careers in hotel management, digital marketing, or public relations, with a strong understanding of how to leverage social media to improve guest experiences and drive business success.

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Course Details

• Introduction to Social Media Monitoring for Hotels  
• Social Media Listening vs. Social Media Monitoring
• Setting Up Social Media Monitoring Tools
• Identifying Key Performance Indicators (KPIs) for Hotel Social Media
• Analyzing Social Media Data for Hotel Performance Insights
• Reputation Management on Social Media for Hotels
• Social Media Crisis Management for Hotels
• Creating a Social Media Monitoring Strategy for Hotels
• Best Practices in Social Media Monitoring for Hospitality Industry

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
UNDERGRADUATE CERTIFICATE IN SOCIAL MEDIA MONITORING FOR HOTELS
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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