Undergraduate Certificate in Social Media Monitoring for Hotels
-- ViewingNowUndergraduate Certificate in Social Media Monitoring for Hotels: In today's digital age, social media monitoring is a crucial aspect of hotel management. This undergraduate certificate course emphasizes the importance of social media monitoring in the hospitality industry, addressing industry demand for professionals who can effectively analyze and respond to online guest feedback.
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⢠Introduction to Social Media Monitoring for Hotels
⢠Social Media Listening vs. Social Media Monitoring
⢠Setting Up Social Media Monitoring Tools
⢠Identifying Key Performance Indicators (KPIs) for Hotel Social Media
⢠Analyzing Social Media Data for Hotel Performance Insights
⢠Reputation Management on Social Media for Hotels
⢠Social Media Crisis Management for Hotels
⢠Creating a Social Media Monitoring Strategy for Hotels
⢠Best Practices in Social Media Monitoring for Hospitality Industry
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