Undergraduate Certificate in Social Media Monitoring for Hotels
-- ViewingNowUndergraduate Certificate in Social Media Monitoring for Hotels: In today's digital age, social media monitoring is a crucial aspect of hotel management. This undergraduate certificate course emphasizes the importance of social media monitoring in the hospitality industry, addressing industry demand for professionals who can effectively analyze and respond to online guest feedback.
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โข Introduction to Social Media Monitoring for Hotels
โข Social Media Listening vs. Social Media Monitoring
โข Setting Up Social Media Monitoring Tools
โข Identifying Key Performance Indicators (KPIs) for Hotel Social Media
โข Analyzing Social Media Data for Hotel Performance Insights
โข Reputation Management on Social Media for Hotels
โข Social Media Crisis Management for Hotels
โข Creating a Social Media Monitoring Strategy for Hotels
โข Best Practices in Social Media Monitoring for Hospitality Industry
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