Undergraduate Certificate in B2B Tele-sales Techniques

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The Undergraduate Certificate in B2B Tele-sales Techniques is a comprehensive course designed to empower learners with the essential skills needed to thrive in the high-demand field of business-to-business (B2B) tele-sales. This certificate course emphasizes the importance of effective communication, persuasive selling techniques, and customer relationship management, all of which are vital in the B2B tele-sales industry.

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About this course

As businesses continue to rely on tele-sales to drive revenue and expand their customer base, the demand for skilled professionals in this field is on the rise. By enrolling in this course, learners will gain hands-on experience in various aspects of B2B tele-sales, including lead generation, prospecting, needs analysis, and closing techniques. They will also learn how to leverage technology and data analytics to optimize their sales performance and achieve their targets. Upon completion, learners will be well-equipped with the skills and knowledge needed to advance their careers in B2B tele-sales and related fields.

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Course Details


• B2B Tele-sales Fundamentals
• Prospecting Techniques in B2B Tele-sales
• Effective Communication and Listening Skills
• Overcoming Objections in B2B Tele-sales
• Building Rapport and Relationships in B2B Tele-sales
• Tele-sales Scripting and Role-playing
• Time Management and Call Planning in B2B Tele-sales
• Utilizing CRM Tools for B2B Tele-sales Success
• Measuring and Analyzing Tele-sales Performance
• Legal and Ethical Considerations in B2B Tele-sales

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
UNDERGRADUATE CERTIFICATE IN B2B TELE-SALES TECHNIQUES
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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