Undergraduate Certificate in Hospitality Management Coaching
-- ViewingNowThe Undergraduate Certificate in Hospitality Management Coaching is a comprehensive course designed to equip learners with essential skills for success in the hospitality industry. This program emphasizes the importance of leadership, communication, and strategic thinking in managing hospitality operations.
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À propos de ce cours
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à 2-3 heures par semaine
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Détails du cours
• Front Office Operations: This unit covers the essential functions of the front office, including guest reservations, check-ins, and check-outs, as well as managing customer complaints and inquiries.
• Housekeeping Management: This unit focuses on the management of housekeeping operations, including room cleaning, maintenance, and guest amenities, as well as housekeeping staff training and supervision.
• Food and Beverage Management: This unit explores the management of food and beverage operations, including menu planning, food preparation, and service delivery, as well as managing inventory and budgets.
• Event Planning and Coordination: This unit covers the essentials of event planning and coordination, including site inspections, vendor negotiations, and event execution, as well as managing event budgets and timelines.
• Human Resource Management in Hospitality: This unit examines the role of human resources in hospitality management, including recruitment, training, and development of staff, as well as employee performance management and labor relations.
• Financial Management in Hospitality: This unit explores the financial aspects of hospitality management, including budgeting, forecasting, and financial reporting, as well as managing costs and revenue.
• Marketing and Sales in Hospitality: This unit covers marketing and sales strategies for the hospitality industry, including market research, branding, and sales techniques, as well as managing customer relationships and loyalty programs.
• Sustainable Tourism Practices: This unit examines the role of sustainability in the hospitality industry, including environmental, social, and economic considerations, as well as implementing sustainable practices and measuring their impact.
Parcours professionnel
Exigences d'admission
- Compréhension de base de la matière
- Maîtrise de la langue anglaise
- Accès à l'ordinateur et à Internet
- Compétences informatiques de base
- Dévouement pour terminer le cours
Aucune qualification formelle préalable requise. Cours conçu pour l'accessibilité.
Statut du cours
Ce cours fournit des connaissances et des compétences pratiques pour le développement professionnel. Il est :
- Non accrédité par un organisme reconnu
- Non réglementé par une institution autorisée
- Complémentaire aux qualifications formelles
Vous recevrez un certificat de réussite en terminant avec succès le cours.
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Frais de cours
- 3-4 heures par semaine
- Livraison anticipée du certificat
- Inscription ouverte - commencez quand vous voulez
- 2-3 heures par semaine
- Livraison régulière du certificat
- Inscription ouverte - commencez quand vous voulez
- Accès complet au cours
- Certificat numérique
- Supports de cours
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