Undergraduate Certificate in Hospitality Management Coaching
-- ViewingNowThe Undergraduate Certificate in Hospitality Management Coaching is a comprehensive course designed to equip learners with essential skills for success in the hospitality industry. This program emphasizes the importance of leadership, communication, and strategic thinking in managing hospitality operations.
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GBP £ 140
GBP £ 202
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โข Front Office Operations: This unit covers the essential functions of the front office, including guest reservations, check-ins, and check-outs, as well as managing customer complaints and inquiries.
โข Housekeeping Management: This unit focuses on the management of housekeeping operations, including room cleaning, maintenance, and guest amenities, as well as housekeeping staff training and supervision.
โข Food and Beverage Management: This unit explores the management of food and beverage operations, including menu planning, food preparation, and service delivery, as well as managing inventory and budgets.
โข Event Planning and Coordination: This unit covers the essentials of event planning and coordination, including site inspections, vendor negotiations, and event execution, as well as managing event budgets and timelines.
โข Human Resource Management in Hospitality: This unit examines the role of human resources in hospitality management, including recruitment, training, and development of staff, as well as employee performance management and labor relations.
โข Financial Management in Hospitality: This unit explores the financial aspects of hospitality management, including budgeting, forecasting, and financial reporting, as well as managing costs and revenue.
โข Marketing and Sales in Hospitality: This unit covers marketing and sales strategies for the hospitality industry, including market research, branding, and sales techniques, as well as managing customer relationships and loyalty programs.
โข Sustainable Tourism Practices: This unit examines the role of sustainability in the hospitality industry, including environmental, social, and economic considerations, as well as implementing sustainable practices and measuring their impact.
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