Graduate Certificate in Customer Relationship Management in Cloud-Based ICT
-- ViewingNowThe Graduate Certificate in Customer Relationship Management (CRM) in Cloud-Based ICT is a certificate course that empowers learners with the essential skills required for managing customer relationships in today's cloud-based ICT industry. This course highlights the importance of CRM in delivering exceptional customer experiences, which is a critical factor in business success.
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โข Cloud-Based CRM Systems
โข Customer Data Management in Cloud ICT
โข CRM Analytics and Business Intelligence
โข Customer Experience Management in Cloud CRM
โข Sales Force Automation in Cloud ICT
โข Marketing Automation in Cloud CRM
โข Social Media Integration in Cloud-Based CRM
โข Mobile CRM and Remote Access
โข Cloud CRM Security and Privacy
โข Implementing and Managing Cloud-Based CRM
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