Graduate Certificate in Customer Relationship Management in Cloud-Based ICT

Name: Graduate Certificate in Customer Relationship Management in Cloud-Based ICT
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The Graduate Certificate in Customer Relationship Management (CRM) in Cloud-Based ICT is a certificate course that empowers learners with the essential skills required for managing customer relationships in today's cloud-based ICT industry. This course highlights the importance of CRM in delivering exceptional customer experiences, which is a critical factor in business success.

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AboutThisCourse

In an era where businesses are increasingly reliant on cloud-based ICT solutions, this course is highly relevant and in demand. It equips learners with the skills to leverage cloud-based CRM tools to manage customer relationships, streamline business processes, and drive growth. By completing this course, learners will be able to demonstrate their expertise in CRM and cloud-based ICT, positioning them for career advancement in a range of industries. The course covers essential topics such as CRM strategy, cloud-based CRM technologies, customer data analytics, and customer experience management. Learners will gain hands-on experience with leading cloud-based CRM platforms, enabling them to apply their skills in real-world settings. Overall, the Graduate Certificate in CRM in Cloud-Based ICT is an excellent opportunity for learners to build their skills in a rapidly growing field and take their careers to the next level.

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CourseDetails

• Cloud-Based CRM Systems
• Customer Data Management in Cloud ICT
• CRM Analytics and Business Intelligence
• Customer Experience Management in Cloud CRM
• Sales Force Automation in Cloud ICT
• Marketing Automation in Cloud CRM
• Social Media Integration in Cloud-Based CRM
• Mobile CRM and Remote Access
• Cloud CRM Security and Privacy
• Implementing and Managing Cloud-Based CRM

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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GRADUATE CERTIFICATE IN CUSTOMER RELATIONSHIP MANAGEMENT IN CLOUD-BASED ICT

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London School of International Business (LSIB)

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05 May 2025

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