Professional Certificate in Physical Retail Sales Techniques
-- ViewingNowProfessional Certificate in Physical Retail Sales Techniques: This certificate course is designed to provide learners with essential skills to excel in physical retail sales. In an era of increasing online sales, the importance of physical retail stores remains high, with 85% of total retail sales still taking place in-store.
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โข Sales Fundamentals
โข Understanding the Physical Retail Landscape
โข Product Knowledge and Merchandising
โข Customer Engagement and Relationship Building
โข Effective Communication and Active Listening Skills
โข Overcoming Objections and Closing Techniques
โข Measuring Sales Performance and KPIs
โข Personalizing the In-store Customer Experience
โข Legal and Ethical Considerations in Sales
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