Professional Certificate in Physical Retail Sales Techniques
-- ViewingNowProfessional Certificate in Physical Retail Sales Techniques: This certificate course is designed to provide learners with essential skills to excel in physical retail sales. In an era of increasing online sales, the importance of physical retail stores remains high, with 85% of total retail sales still taking place in-store.
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⢠Sales Fundamentals
⢠Understanding the Physical Retail Landscape
⢠Product Knowledge and Merchandising
⢠Customer Engagement and Relationship Building
⢠Effective Communication and Active Listening Skills
⢠Overcoming Objections and Closing Techniques
⢠Measuring Sales Performance and KPIs
⢠Personalizing the In-store Customer Experience
⢠Legal and Ethical Considerations in Sales
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