Postgraduate Certificate in Assertiveness for Administrators
-- ViewingNowThe Postgraduate Certificate in Assertiveness for Administrators is a focused course designed to empower administrative professionals with the skills they need to succeed in their careers. This program emphasizes the importance of assertiveness in the workplace, teaching learners how to communicate effectively, set boundaries, and demonstrate confidence in their abilities.
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โข Understanding Assertiveness: Definition, Benefits and Importance
โข Assessing Personal Assertiveness: Self-Evaluation and Feedback
โข Communication Skills for Assertive Administrators
โข Handling Conflict and Difficult Situations Assertively
โข Building and Maintaining Positive Work Relationships
โข Assertiveness in Decision Making and Problem Solving
โข Developing Emotional Intelligence for Assertiveness
โข Overcoming Barriers to Assertiveness: Procrastination, Low Self-Esteem and Fear
โข Practical Strategies for Assertiveness in Administrative Roles
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