Postgraduate Certificate in Assertiveness for Administrators

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The Postgraduate Certificate in Assertiveness for Administrators is a focused course designed to empower administrative professionals with the skills they need to succeed in their careers. This program emphasizes the importance of assertiveness in the workplace, teaching learners how to communicate effectively, set boundaries, and demonstrate confidence in their abilities.

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In an increasingly competitive job market, assertiveness is a vital skill that sets successful administrators apart. This course provides practical guidance on how to handle difficult situations, manage upwards, and build strong relationships with colleagues and clients. By the end of the course, learners will have the tools they need to enhance their professional image, improve their job performance, and open up new opportunities for career advancement. With a strong focus on real-world application, this program is highly relevant to the needs of today's administrators. By developing their assertiveness skills, learners will be better equipped to navigate the challenges of the workplace and make a positive impact on their organizations.

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โ€ข Understanding Assertiveness: Definition, Benefits and Importance
โ€ข Assessing Personal Assertiveness: Self-Evaluation and Feedback
โ€ข Communication Skills for Assertive Administrators
โ€ข Handling Conflict and Difficult Situations Assertively
โ€ข Building and Maintaining Positive Work Relationships
โ€ข Assertiveness in Decision Making and Problem Solving
โ€ข Developing Emotional Intelligence for Assertiveness
โ€ข Overcoming Barriers to Assertiveness: Procrastination, Low Self-Esteem and Fear
โ€ข Practical Strategies for Assertiveness in Administrative Roles

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POSTGRADUATE CERTIFICATE IN ASSERTIVENESS FOR ADMINISTRATORS
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ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
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05 May 2025
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