Postgraduate Certificate in Assertiveness for Administrators
-- ViewingNowThe Postgraduate Certificate in Assertiveness for Administrators is a focused course designed to empower administrative professionals with the skills they need to succeed in their careers. This program emphasizes the importance of assertiveness in the workplace, teaching learners how to communicate effectively, set boundaries, and demonstrate confidence in their abilities.
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⢠Understanding Assertiveness: Definition, Benefits and Importance
⢠Assessing Personal Assertiveness: Self-Evaluation and Feedback
⢠Communication Skills for Assertive Administrators
⢠Handling Conflict and Difficult Situations Assertively
⢠Building and Maintaining Positive Work Relationships
⢠Assertiveness in Decision Making and Problem Solving
⢠Developing Emotional Intelligence for Assertiveness
⢠Overcoming Barriers to Assertiveness: Procrastination, Low Self-Esteem and Fear
⢠Practical Strategies for Assertiveness in Administrative Roles
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