Graduate Certificate in Soft Services Management Basics
-- ViewingNowThe Graduate Certificate in Soft Services Management Basics is a comprehensive course designed to equip learners with essential skills for career advancement in the soft services industry. This course focuses on critical areas such as facility management, hospitality services, and administrative support, providing a solid foundation for individuals seeking to enhance their management capabilities.
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โข Soft Services Management Fundamentals
โข Introduction to Soft Services and their Importance
โข Service Quality Management in Soft Services
โข Key Performance Indicators (KPIs) in Soft Services
โข Soft Services Procurement and Contract Management
โข Financial Management for Soft Services
โข Leadership and Team Management in Soft Services
โข Customer Relationship Management for Soft Services
โข Legal and Ethical Considerations in Soft Services Management
โข Continuous Improvement and Innovation in Soft Services
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