Graduate Certificate in Soft Services Management Basics

Name: Graduate Certificate in Soft Services Management Basics
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The Graduate Certificate in Soft Services Management Basics is a comprehensive course designed to equip learners with essential skills for career advancement in the soft services industry. This course focuses on critical areas such as facility management, hospitality services, and administrative support, providing a solid foundation for individuals seeking to enhance their management capabilities.

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AboutThisCourse

In today's service-oriented economy, the demand for skilled soft services managers is at an all-time high. This course offers learners the opportunity to gain a competitive edge in the job market by developing their leadership, communication, and problem-solving skills. Throughout the course, learners will engage in practical exercises, case studies, and real-world examples that will help them apply their knowledge to real-world situations. By the end of the course, learners will have gained the confidence and skills necessary to succeed in a variety of soft services management roles, making them an invaluable asset to any organization.

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CourseDetails

• Soft Services Management Fundamentals
• Introduction to Soft Services and their Importance
• Service Quality Management in Soft Services
• Key Performance Indicators (KPIs) in Soft Services
• Soft Services Procurement and Contract Management
• Financial Management for Soft Services
• Leadership and Team Management in Soft Services
• Customer Relationship Management for Soft Services
• Legal and Ethical Considerations in Soft Services Management
• Continuous Improvement and Innovation in Soft Services

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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GRADUATE CERTIFICATE IN SOFT SERVICES MANAGEMENT BASICS

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London School of International Business (LSIB)

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05 May 2025

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