Graduate Certificate in Soft Services Management Basics
-- ViewingNowThe Graduate Certificate in Soft Services Management Basics is a comprehensive course designed to equip learners with essential skills for career advancement in the soft services industry. This course focuses on critical areas such as facility management, hospitality services, and administrative support, providing a solid foundation for individuals seeking to enhance their management capabilities.
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⢠Soft Services Management Fundamentals
⢠Introduction to Soft Services and their Importance
⢠Service Quality Management in Soft Services
⢠Key Performance Indicators (KPIs) in Soft Services
⢠Soft Services Procurement and Contract Management
⢠Financial Management for Soft Services
⢠Leadership and Team Management in Soft Services
⢠Customer Relationship Management for Soft Services
⢠Legal and Ethical Considerations in Soft Services Management
⢠Continuous Improvement and Innovation in Soft Services
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