Graduate Certificate in Soft Services in Operations
-- ViewingNowThe Graduate Certificate in Soft Services in Operations is a comprehensive course designed for professionals seeking to enhance their skills in soft service management. This program emphasizes the importance of integrating hard and soft services for optimal facility management, including areas like catering, cleaning, security, and more.
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โข Graduate Certificate in Soft Services in Operations Introduction
โข Soft Services Operations Management
โข Customer Service and Relationship Management in Soft Services
โข Soft Services Quality Assurance and Control
โข Financial and Resource Management for Soft Services
โข Human Resource Management in Soft Services Operations
โข Legal and Ethical Considerations in Soft Services Operations
โข Innovation and Technology in Soft Services Operations
โข Performance Metrics and Analytics in Soft Services Operations
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