Graduate Certificate in Soft Services in Operations
-- ViewingNowThe Graduate Certificate in Soft Services in Operations is a comprehensive course designed for professionals seeking to enhance their skills in soft service management. This program emphasizes the importance of integrating hard and soft services for optimal facility management, including areas like catering, cleaning, security, and more.
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⢠Graduate Certificate in Soft Services in Operations Introduction
⢠Soft Services Operations Management
⢠Customer Service and Relationship Management in Soft Services
⢠Soft Services Quality Assurance and Control
⢠Financial and Resource Management for Soft Services
⢠Human Resource Management in Soft Services Operations
⢠Legal and Ethical Considerations in Soft Services Operations
⢠Innovation and Technology in Soft Services Operations
⢠Performance Metrics and Analytics in Soft Services Operations
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