Graduate Certificate in Soft Services in Operations

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The Graduate Certificate in Soft Services in Operations is a comprehensive course designed for professionals seeking to enhance their skills in soft service management. This program emphasizes the importance of integrating hard and soft services for optimal facility management, including areas like catering, cleaning, security, and more.

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AboutThisCourse

With the growing demand for efficient and sustainable facilities management, this certificate course equips learners with essential skills to meet industry needs. It covers key areas such as strategic planning, performance measurement, and sustainability practices in soft services management. By completing this course, learners will gain a competitive edge in their careers, with the ability to drive operational efficiency, reduce costs, and improve service quality. This program is an excellent opportunity for facilities managers, operations professionals, and those in related fields to advance their careers and stay ahead in the evolving industry landscape.

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CourseDetails

• Graduate Certificate in Soft Services in Operations Introduction
• Soft Services Operations Management
• Customer Service and Relationship Management in Soft Services
• Soft Services Quality Assurance and Control
• Financial and Resource Management for Soft Services
• Human Resource Management in Soft Services Operations
• Legal and Ethical Considerations in Soft Services Operations
• Innovation and Technology in Soft Services Operations
• Performance Metrics and Analytics in Soft Services Operations

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
  • CourseMaterials
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GRADUATE CERTIFICATE IN SOFT SERVICES IN OPERATIONS
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London School of International Business (LSIB)
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05 May 2025
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