Undergraduate Certificate in CRM and Data Analysis
-- ViewingNowThe Undergraduate Certificate in CRM (Customer Relationship Management) and Data Analysis is a career-enhancing program designed to equip learners with essential skills in customer relationship management, data analysis, and strategic decision-making. This course is critical for professionals seeking to advance their careers in marketing, sales, customer service, or data analysis.
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โข Introduction to CRM (Customer Relationship Management)
โข CRM Strategy and Planning
โข Data Collection and Analysis for CRM
โข CRM Software and Tools
โข Customer Segmentation and Targeting
โข CRM Metrics and Performance Measurement
โข Data-Driven Marketing with CRM
โข Customer Lifecycle Management with CRM
โข CRM Ethics and Data Privacy
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