Undergraduate Certificate in CRM and Data Analysis

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The Undergraduate Certificate in CRM (Customer Relationship Management) and Data Analysis is a career-enhancing program designed to equip learners with essential skills in customer relationship management, data analysis, and strategic decision-making. This course is critical for professionals seeking to advance their careers in marketing, sales, customer service, or data analysis.

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With the increasing demand for data-driven decision-making, the course covers essential topics such as data collection, analysis, and visualization, enabling learners to make informed decisions that positively impact business performance. Learners will also gain hands-on experience with CRM tools, enabling them to manage customer relationships effectively. This program is essential for professionals seeking to stay competitive in the ever-evolving business landscape. By completing this course, learners will have developed a strong foundation in CRM and data analysis, increasing their employability and career growth opportunities in various industries.

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โ€ข Introduction to CRM (Customer Relationship Management)
โ€ข CRM Strategy and Planning
โ€ข Data Collection and Analysis for CRM
โ€ข CRM Software and Tools
โ€ข Customer Segmentation and Targeting
โ€ข CRM Metrics and Performance Measurement
โ€ข Data-Driven Marketing with CRM
โ€ข Customer Lifecycle Management with CRM
โ€ข CRM Ethics and Data Privacy

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
UNDERGRADUATE CERTIFICATE IN CRM AND DATA ANALYSIS
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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