Undergraduate Certificate in CRM and Data Analysis

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The Undergraduate Certificate in CRM (Customer Relationship Management) and Data Analysis is a career-enhancing program designed to equip learners with essential skills in customer relationship management, data analysis, and strategic decision-making. This course is critical for professionals seeking to advance their careers in marketing, sales, customer service, or data analysis.

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AboutThisCourse

With the increasing demand for data-driven decision-making, the course covers essential topics such as data collection, analysis, and visualization, enabling learners to make informed decisions that positively impact business performance. Learners will also gain hands-on experience with CRM tools, enabling them to manage customer relationships effectively. This program is essential for professionals seeking to stay competitive in the ever-evolving business landscape. By completing this course, learners will have developed a strong foundation in CRM and data analysis, increasing their employability and career growth opportunities in various industries.

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CourseDetails

• Introduction to CRM (Customer Relationship Management)
• CRM Strategy and Planning
• Data Collection and Analysis for CRM
• CRM Software and Tools
• Customer Segmentation and Targeting
• CRM Metrics and Performance Measurement
• Data-Driven Marketing with CRM
• Customer Lifecycle Management with CRM
• CRM Ethics and Data Privacy

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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UNDERGRADUATE CERTIFICATE IN CRM AND DATA ANALYSIS
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London School of International Business (LSIB)
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05 May 2025
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