Postgraduate Certificate in Communication for Services
-- ViewingNowThe Postgraduate Certificate in Communication for Services is a comprehensive course designed to enhance communication skills in the service industry. This certificate course emphasizes the importance of effective communication in delivering exceptional customer service, which is crucial in today's service-oriented economy.
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โข Communication Strategies for Service Excellence
โข Effective Listening and Feedback in Customer Service
โข Written Communication for Service Professionals
โข Intercultural Communication in Service Delivery
โข Persuasive Communication and Negotiation Skills
โข Communication Ethics and Corporate Social Responsibility
โข Using Technology and Social Media for Effective Service Communication
โข Crisis Communication and Reputation Management
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