Postgraduate Certificate in Communication for Services

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The Postgraduate Certificate in Communication for Services is a comprehensive course designed to enhance communication skills in the service industry. This certificate course emphasizes the importance of effective communication in delivering exceptional customer service, which is crucial in today's service-oriented economy.

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With the increasing demand for skilled professionals who can communicate effectively, this course is more relevant than ever. It equips learners with essential skills such as active listening, clear articulation, and empathy, which are vital for career advancement in any service-related field. By the end of this course, learners will have gained a deep understanding of the role of communication in service delivery and will be able to apply these skills in real-world situations. This will not only improve their professional growth but also contribute to better customer satisfaction and loyalty.

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โ€ข
โ€ข Communication Strategies for Service Excellence
โ€ข Effective Listening and Feedback in Customer Service
โ€ข Written Communication for Service Professionals
โ€ข Intercultural Communication in Service Delivery
โ€ข Persuasive Communication and Negotiation Skills
โ€ข Communication Ethics and Corporate Social Responsibility
โ€ข Using Technology and Social Media for Effective Service Communication
โ€ข Crisis Communication and Reputation Management

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
POSTGRADUATE CERTIFICATE IN COMMUNICATION FOR SERVICES
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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