Professional Certificate in Social Customer Segmentation
-- ViewingNowThe Professional Certificate in Social Customer Segmentation is a comprehensive course that equips learners with essential skills to excel in the rapidly evolving field of customer segmentation. This program emphasizes the use of social media data for understanding customer behavior, enabling organizations to make informed decisions and drive growth.
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⢠Unit 1: Introduction to Social Customer Segmentation
⢠Unit 2: Understanding Customer Data & Analytics
⢠Unit 3: Demographics & Firmographics in Social Customer Segmentation
⢠Unit 4: Psychographics & Behavioral Segmentation
⢠Unit 5: Social Listening & Data Collection Techniques
⢠Unit 6: Data Processing & Cleaning for Social Customer Segmentation
⢠Unit 7: Segmentation Strategies for Social Media Platforms
⢠Unit 8: Implementing & Measuring Segmentation Campaigns
⢠Unit 9: Privacy & Ethical Considerations in Social Customer Segmentation
⢠Unit 10: Best Practices & Future Trends in Social Customer Segmentation
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