Graduate Certificate in Service Quality in Business Management
-- ViewingNowThe Graduate Certificate in Service Quality in Business Management is a vital course designed to meet the current industry demand for professionals who can deliver exceptional service quality. This certificate program equips learners with essential skills necessary for career advancement in today's service-oriented business world.
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⢠Graduate Certificate in Service Quality in Business Management
⢠Service Quality Management
⢠Customer Relationship Management (CRM)
⢠Service Operations and Delivery
⢠Quality Standards and Measurement in Services
⢠Service Design and Innovation
⢠Strategies for Service Recovery and Improvement
⢠Business Analytics for Service Quality
⢠Human Resources Management in Service Organizations
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