Graduate Certificate in Service Quality in Business Management

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The Graduate Certificate in Service Quality in Business Management is a vital course designed to meet the current industry demand for professionals who can deliver exceptional service quality. This certificate program equips learners with essential skills necessary for career advancement in today's service-oriented business world.

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It provides a comprehensive understanding of service quality management principles, customer satisfaction, and loyalty. The course covers crucial topics such as service blueprinting, customer experience management, and quality improvement strategies. By completing this course, learners will be able to demonstrate their ability to improve service quality, increase customer satisfaction, and drive business growth. This certification is an excellent way to enhance one's professional development and stand out in the competitive job market.

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โ€ข Graduate Certificate in Service Quality in Business Management
โ€ข Service Quality Management
โ€ข Customer Relationship Management (CRM)
โ€ข Service Operations and Delivery
โ€ข Quality Standards and Measurement in Services
โ€ข Service Design and Innovation
โ€ข Strategies for Service Recovery and Improvement
โ€ข Business Analytics for Service Quality
โ€ข Human Resources Management in Service Organizations

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GRADUATE CERTIFICATE IN SERVICE QUALITY IN BUSINESS MANAGEMENT
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
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05 May 2025
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