Professional Certificate in Hospitality Total Quality Management

Name: Professional Certificate in Hospitality Total Quality Management
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The Professional Certificate in Hospitality Total Quality Management is a comprehensive course designed to enhance the skills of hospitality professionals. This certificate program emphasizes the importance of quality management in the hospitality industry, addressing industry demand for experts who can implement and maintain high-quality services and customer experiences.

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AboutThisCourse

By earning this certification, learners demonstrate a commitment to excellence and a deep understanding of quality management principles. The course equips learners with essential skills in areas such as process improvement, customer satisfaction, and team management, empowering them to drive change and innovation within their organizations. In today's competitive hospitality market, demonstrating a mastery of Total Quality Management principles is a critical step towards career advancement. This course is an excellent opportunity for hospitality professionals to enhance their skills, improve their employability, and contribute to the success of their organizations.

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CourseDetails

• Unit 1: Introduction to Total Quality Management (TQM) in Hospitality
• Unit 2: Principles and Practices of TQM
• Unit 3: Quality Management Systems in Hospitality
• Unit 4: Continuous Improvement Processes in Hospitality Services
• Unit 5: Customer Satisfaction and Loyalty in TQM
• Unit 6: Employee Engagement and Empowerment in TQM
• Unit 7: Strategic Planning for TQM in Hospitality Organizations
• Unit 8: Quality Control and Assurance in Hospitality Operations
• Unit 9: Use of Technology in TQM for Hospitality Services
• Unit 10: Case Studies and Real-World Applications of TQM in Hospitality

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotAccreditedRecognized
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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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PROFESSIONAL CERTIFICATE IN HOSPITALITY TOTAL QUALITY MANAGEMENT

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London School of International Business (LSIB)

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05 May 2025

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