Postgraduate Certificate in IT Service Improvement Planning

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The Postgraduate Certificate in IT Service Improvement Planning is a vital course for professionals aiming to enhance their IT service management skills. This certificate program focuses on essential skills such as strategy formulation, service measurement systems, and continuous service improvement, making it highly relevant in today's technology-driven business world.

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AboutThisCourse

With the increasing demand for IT service improvement specialists, this course offers a great opportunity for career advancement. It equips learners with the necessary skills to analyze and improve IT services, ensuring optimal performance, reduced costs, and increased customer satisfaction. By gaining a deep understanding of industry best practices and tools, learners can lead IT service improvement initiatives and drive business growth. In summary, this certificate course is a valuable investment for IT professionals looking to excel in service improvement planning. It not only addresses the growing industry demand but also provides learners with the essential skills needed to succeed in their careers.

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CourseDetails

• IT Service Management Fundamentals
• ITIL Framework and Best Practices
• Service Improvement Methodologies and Tools
• Analyzing IT Service Metrics and KPIs
• Continual Service Improvement (CSI) Planning and Implementation
• Identifying and Managing Stakeholders in Service Improvement
• Risk Management in IT Service Improvement
• Communication and Change Management in Service Improvement
• Measuring and Evaluating Service Improvement Success

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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POSTGRADUATE CERTIFICATE IN IT SERVICE IMPROVEMENT PLANNING
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London School of International Business (LSIB)
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05 May 2025
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