Undergraduate Certificate in Concepts in CRM Strategy

Name: Undergraduate Certificate in Concepts in CRM Strategy
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The Undergraduate Certificate in Concepts in CRM Strategy is a vital course designed to equip learners with essential skills for success in CRM (Customer Relationship Management). This certificate program focuses on the importance of understanding customer needs, building strong relationships, and driving business growth through effective CRM strategies.

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AboutThisCourse

In today's customer-centric world, there is high industry demand for professionals who can leverage CRM tools and techniques to deliver exceptional customer experiences. This certificate course prepares learners for this demand by teaching them how to analyze customer data, create personalized marketing campaigns, and measure the success of CRM initiatives. By completing this program, learners will gain hands-on experience with CRM software, develop a deep understanding of CRM best practices, and acquire the skills necessary to advance their careers in this growing field. Whether you're a marketing professional, a business owner, or a recent graduate, this certificate course will provide you with the knowledge and skills needed to succeed in CRM strategy and drive business growth.

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CourseDetails

• Introduction to CRM Strategy
• CRM Systems and Technologies
• Customer Segmentation and Targeting
• CRM Data Management and Analytics
• Customer Relationship Lifecycle
• Multi-Channel CRM Strategy
• CRM Strategy Implementation and Evaluation
• Social CRM and Mobile CRM
• CRM Ethics and Privacy Issues

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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UNDERGRADUATE CERTIFICATE IN CONCEPTS IN CRM STRATEGY

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London School of International Business (LSIB)

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05 May 2025

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