Undergraduate Certificate in IT Service Standards

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The Undergraduate Certificate in IT Service Standards is a comprehensive course designed to equip learners with the essential skills required in the IT service industry. This program emphasizes the importance of service management, ITIL (Information Technology Infrastructure Library) framework, and other industry-standard practices.

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In today's digital world, there is an increasing demand for IT professionals who can design, implement, and manage high-quality IT services. This course is designed to meet that demand by providing learners with a solid foundation in IT service management best practices, enabling them to deliver efficient and effective IT services in various industries. Throughout the course, learners will acquire essential skills in IT service strategy, design, transition, operation, and continual improvement. Upon completion, learners will be prepared to sit for the ITIL Foundation certification exam, a globally recognized credential that demonstrates their expertise in IT service management. Overall, this course is an excellent opportunity for learners to advance their careers in the IT service industry and gain a competitive edge in the job market.

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โ€ข IT Service Management Fundamentals  
โ€ข Service Support and Delivery Processes  
โ€ข ITIL Framework and Best Practices  
โ€ข Incident, Problem, and Change Management  
โ€ข Service Level Management and Metrics  
โ€ข IT Service Continuity and Disaster Recovery  
โ€ข Capacity Management and Performance Optimization  
โ€ข IT Asset Management and License Compliance  
โ€ข IT Security and Information Protection  
โ€ข IT Project Management and Governance  

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
UNDERGRADUATE CERTIFICATE IN IT SERVICE STANDARDS
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
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