Undergraduate Certificate in Outbound Call Sales Techniques
-- viewing nowThe Undergraduate Certificate in Outbound Call Sales Techniques is a compact, career-oriented course designed to equip learners with essential selling skills for success in the dynamic world of outbound call sales. In this age of heightened customer expectations and digital transformation, the demand for skilled sales professionals has never been greater.
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Course Details
• Introduction to Outbound Call Sales Techniques
• Understanding the Sales Process in Outbound Calls
• Prospecting and Lead Generation Strategies
• Effective Communication Skills for Outbound Call Sales
• Overcoming Objections and Closing Techniques
• Utilizing Customer Relationship Management (CRM) Software
• Legal and Ethical Considerations in Outbound Call Sales
• Measuring Success with Key Performance Indicators (KPIs)
• Role-playing and Practical Exercises in Outbound Call Sales
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Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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